Privacy Policy

Last updated: January 2026

Thank you for using Crowd Challenge. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect and share your information when you use our platform.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Profile photo
  • Date of birth (Optional)

1.2 Usage Data

We automatically collect data when you use the app, including:

  • Device information
  • IP address
  • App activity (pages visited, actions performed)
  • Login logs

1.3 Content Information

When you participate in challenges, upload videos, photos, or comments, we collect and store that content.

1.4 Payment Information

  • Wallet balance
  • Voting payments
  • Reward earnings

Note: We do not store your full card details. Payments are processed securely through third-party providers.

2. How We Use Your Information

We use the information to:

  • Create and manage your account
  • Verify your identity
  • Allow you to join or create challenges
  • Process votes and payments
  • Improve app performance and user experience
  • Protect the platform from fraud and abuse
  • Show relevant advertisements

3. Sharing of Information

We may share your data with:

  • Payment processors (for secure transactions)
  • Advertising partners (to deliver relevant ads)
  • Legal authorities (only if required by law)

We do not sell your personal information to anyone.

4. Advertisement Policy

We may show:

  • Banner Ads
  • Interstitial Ads
  • Rewarded Ads
  • Sponsored challenge promotions

Ads may use device identifiers to personalize content.

5. User-Generated Content

Any videos, photos, or descriptions you upload for challenges:

  • Must follow community guidelines
  • May be visible publicly
  • Can be used by the app for promotional purposes (with credit to you)

6. Data Storage & Security

We take reasonable measures to protect your information but cannot guarantee 100% security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request data deletion
  • Edit your information
  • Disable your account
  • Opt out of personalized advertising

8. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect information from children.

9. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve performance
  • Analyze usage
  • Customize your experience

10. Third-Party Services

This app may contain links or integrations with:

  • Payment gateways
  • Cloud storage
  • Ad networks

We are not responsible for their practices.

11. Changes to This Privacy Policy

We may update this policy occasionally. If we make major changes, we will notify you through the app.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Address: Jhapa, Nepal

Thank you for trusting Crowd Challenge.